Public transit is for dreamers.
Operator shortages… funding cuts… underfunded routes… out-to-lunch board members… mayors and premiers and governors who worship at the land-use-planning altar of Robert Moses… lumbering bureaucracies weighed down by years of neglect… the same half-dozen spectral NIMBYs at every local transit meeting mucking up your best laid plans… you’d think with all this adversity, we might grow a bit cynical. Call it a day. Get a Hyundai and a parking pass and kick the can down the road for the next generation to fix.
And yet here we are!
And so are you: because you believe cities deserve better. You know transit riders are hurting. You understand just how badly transit agencies need your help. You don’t want a Hyundai — you want subway stations that sparkle with a train arriving every few minutes, BRT that inspires, transit networks that make urban car ownership look like an embarrassing holdover from the Middle Ages.
Every day, more than 1 in 10 public transit riders in the US will use our app. In Canada, it’s 1 in 5. They come to us to be taken care of. We tell them when their vehicle is arriving, if their bus is cancelled, if their subway’s running on a different track, where to find a bikeshare. We do plenty more besides, and much of the groundwork takes place behind the scenes: it involves meeting with transit agencies, finding the insiders who care, and figuring out the best way to improve riders’ lives.
How can Transit help? Imagine a world where buses run on time. A world without unannounced detours. A world where, when a rider notices that the bus or train is filthy, it gets prioritized for service after its run. A world where treacherous transit stops are flagged and made safer. A world where legions of passive but supportive riders can drown out the anecdotal “nays” of the NIMBYs. Lucky us, we have tools to do all of this. We just need to get them into agencies’ hands.
This is where your mid-winter dream begins. As the newest member of Transit’s partnership team, you’ll spend your time travelling from city to city (often from the cozy seat of your broomstick on Zoom). You’ll meet with activist public servants who are trying to modernize their agencies from within; you’ll also meet with skeptics who want the best for their riders but don’t know how Transit fits into the larger picture. You’ll learn how Transit is used at agencies, from a planner that uses rider feedback to make route changes, to the mechanic who calibrates the temperature on the bus. When Transit’s being underused, you’ll show agencies how to unlock our product’s full potential.
From Boston to Montreal to Baltimore to Victoria to Los Angeles — and hundreds of places in between — our partnerships team is changing public transit for the better, making life easier for our agency friends, and ensuring the voices of riders are heard. Care to join?