Les usager·ère·s se tournent vers Transit chaque jour pour se déplacer en ville. Les sociétés de transport utilisent les outils et tableaux de bord de Transit pour bonifier leurs services, peaufiner leurs activités et collecter de meilleures données.
Le bon message aux bonnes personnes
Rate-My-Ride responses are matched to the time, route, and vehicle ID information agencies need for informed decision-making.
Use Transit’s Rate-My-Ride dashboard to review real-time responses, or integrate into agency CRM and dashboards for deeper analysis.
Des intégrations réellement utiles
Is it lacklustre lighting or broken benches making the stop uncomfortable? Nudge riders to identify precisely what’s dirty, damaged, going well, or causing stress with our customizable follow-up questions.
Le bon message aux bonnes personnes
Use global questions to benchmark against peer agencies, or raid our question bank to see what other agencies have asked. Rate-My-Ride has helped
Safety teams test the impact of a subway security initiative
Data teams check if riders notice real-time data improvements
Operations teams optimize their maintenance and cleaning schedule
For agencies bravely treading new ground, our expert Rate-My-Ride-wranglers craft questions that capture the rider experience.
