Make every message land

Outreach so good, riders never miss another memo.

Keeping riders in the loop in...
  • UTA

    PITTSBURGH

  • translink

    VANCOUVER

  • BALTIMORE

  • septa

    PHILADELPHIA

  • oc transpo

    OTTAWA

  • UTA

    DETROIT

  • UTA

    LOS ANGELES

  • UTA

    PITTSBURGH

  • translink

    VANCOUVER

  • BALTIMORE

  • septa

    PHILADELPHIA

  • oc transpo

    OTTAWA

  • UTA

    DETROIT

  • UTA

    LOS ANGELES

  • UTA

    Coachella Valley

  • UTA

    DETROIT

  • UTA

    Mississauga

  • UTA

    London, ON

  • UTA

    LANE COUNTY

  • UTA

    MONTREAL

  • CHICAGO

    pace
  • UTA

    Coachella Valley

  • UTA

    DETROIT

  • UTA

    Mississauga

  • UTA

    London, ON

  • UTA

    LANE COUNTY

  • UTA

    MONTREAL

  • CHICAGO

    pace

We help your most important messages reach more riders

Comms Campaigns

Comms Campaigns

Get your most important messages into your riders’ pockets.

High engagement notifications

Targeted rider segments

Urgent updates

Network Previews

Network Previews

Prepare riders for service changes before they happen.

Look ahead to new schedules

Get feedback from riders

Take the surprise out of network changes

Comms Campaigns

From fare-free days to winter storms, make sure riders receive your mission critical comms.

In-app banners

In-app banners on Transit’s main screen grab riders’ attention at the exact moment they’re thinking about your services. They’re the most powerful communication tool we have — with an average clickthrough rate of 11%.

In-app banners

In-app banners on Transit’s main screen grab riders’ attention at the exact moment they’re thinking about your services. They’re the most powerful communication tool we have — with an average clickthrough rate of 11%.

In-app banners

In-app banners on Transit’s main screen grab riders’ attention at the exact moment they’re thinking about your services. They’re the most powerful communication tool we have — with an average clickthrough rate of 11%.

Push notifications

Push notifications send messages straight to the phones of a subset of riders (e.g. everyone who uses Transit on a particular route), which pop up as a notification on the phone’s lock screen.

Push notifications

Push notifications send messages straight to the phones of a subset of riders (e.g. everyone who uses Transit on a particular route), which pop up as a notification on the phone’s lock screen.

Push notifications

Push notifications send messages straight to the phones of a subset of riders (e.g. everyone who uses Transit on a particular route), which pop up as a notification on the phone’s lock screen.

Cast a wide net...

In-app banners can reach all your riders using Transit, appearing front and centre as soon as they open the app.

Push notifications catch riders who may have ignored or dismissed a banner, and can help messages get to lapsed and infrequent riders.

...or get closer to a cohort

In-app banners and push notifications can be targeted by cohorts of customers by language setting, rider behavior, location, and more.

In-app banners can be linked to surveys to gather rider responses, or to web pages with more in-depth info.

Critical emergency comms

During emergencies, riders flock to trip-planning apps as they figure out their best path home.

Paired up with service alerts, in-app banners are a quick way to get urgent safety information to riders when they need it most.

Kickstart your next comms campaign

Your message. Your riders. Your new favourite channel.

Get in touch

Kickstart your next comms campaign

Your message. Your riders. Your new favourite channel.

Get in touch

Kickstart your next comms campaign

Your message. Your riders. Your new favourite channel.

Get in touch

Network preview

Launching a major new service? Redesigning your bus network? It takes a lot of outreach to make sure riders are prepared. Go beyond signs and brochures by giving riders a preview of their new commute in just a tap.

Our “no surprise” policy

With Preview Mode, everyone who opens the app will see a notification of the upcoming change. They’ll also be able to look up new schedules, plan trips on the new network, and compare their new trip options side-by-side with existing service.

Get early input

You want to double check your plans with riders — but it’s hard to imagine how a hypothetical network redesign will fit into their daily life.

Pairing network previews with a banner pointing riders to a survey gives everyone a chance to give informed feedback about how it impacts their commute.

Help riders gaze into the future

Set up a network preview before your next service change.

Get in touch

Help riders gaze into the future

Set up a network preview before your next service change.

Get in touch

Help riders gaze into the future

Set up a network preview before your next service change.

Get in touch

Loved by riders,
trusted by agencies

" Love the way the Transit app is making scheduling changes more efficient and intuitive. Taking the surprise out of a service change is a great way to build trust in the changes! »

LA Metro Rider on X

Let’s help riders
love public transit

We partner with agencies that care about delivering the best possible transit service. If that’s you, let’s talk. Contact us directly by email or through the form below.

We partner with agencies that care about delivering the best possible transit service. If that’s you, let’s talk. Contact us directly by email or through the form below.