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Partnership Operations
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Partnerships
team
Montreal, QC
Full time
Transit agencies are a miracle on wheels, getting you where you need to go while displacing millions of tonnes of CO2 from the atmosphere.
For more than a decade, weโve been making the lives of these miracle makers a little bit easier. After all, running the buses and trains on time is a hard enough job! At Transit, we help our 140+ agency partners deliver a more perfect user experience. From our beautifully-designed app, to fixing bugs in agency real-time data, to detecting detours, to identifying how service can be improved โ be it fixing a broken light at a stop, or running more buses when a line gets too crowded.
As the newest member of our partnerships operationsโข team, youโll help us identify more of the agencies that need our help.
Youโll be slicing through a jungle of acronyms: RFPsโฆ RFQsโฆ RFIsโฆ grant proposalsโฆtransit board meeting minutesโฆ aka the various bat signals used by transit agencies to communicate โwe need assistance!โ. When they do, youโll swoop in and save the day.
Youโll serve as a playmaker on the business team, centralizing our product inventory, and helping us showcase how we make life easier for our current โ and future! โ partners.
Youโll be relied upon by a business team that hails from all over (Quebec, France, the UK, Florida, Oregon, Saskatchewan, Massachusetts, Philly, and the beloved hinterlands of Brooklyn), each of whom are clamouring for your organizational chops and writerly flair to help transit agencies make smarter decisions and improve the lives of riders.
Ready to modernize climate-friendly and city-saving forms of transportation? Letโs go! Hereโs what we need on our end:
๐ Responsibilities
Help the business team centralize all of its partner relationships in one place. Youโll help us build up our CRM, and put new agencies in the pipeline
Monitor current and prospective partners. Keep an eye on key agency accounts (read, digest and summarize budgets, board reports, news articles โ and whatever other public docs you can dig up โ to identify upcoming opportunities, and pass these off to your friends on the partnerships team).
Find the opportunities. Use traditional channels and ones of your own clever devising. Read all RFP docs when they come out. Prepare summaries of all important info and questions for the partnerships team to answer. Communicate with partners as needed, and in monthly meetings.
Project-manage bid responses. Coordinate with the partnerships and graphic design teams to build responses, and coordinate with companies that weโre co-bidding with. Make sure every requirement box is ticked, every appendix, section, sub-section and sub-sub section is referenced before signing, sealing, and delivering
Assess success (and failure). After a win, make sure our service delivery team is 100% informed on what was promised, and ensure that the handoff is seamless. After a loss (insert trombone sounds) figure out why we lost, who won, and keep track of the reasons for our respective Wโs and Lโs for future proposals
Make our products easily discoverable to current and potential partners. Youโll work with our business team and copywriters to publish and update the public-facing pages where agencies can discover all the ways in which Transit can help them
Relatedly, youโll create and maintain Transitโs product glossary. From boilerplate app descriptions, to descriptions of our agency products, we apply to lots of RFPs and they often ask us for the same things. Youโll help us suavely slot in the appropriate block of text from a glossary, rather than having to hunt around Slack and emails for PDFs to riff off of
Prepare quotes and other materials for non-RFP opportunities so we can slot them in quickly, too
โ Requirements
You have an abiding love for public transit so profound that not even the most obscure RFP requirement can get you down!
You have a rough idea of how the sausage gets made in the world of government/agency procurement
You are organized. How organized? Oh-so-organized. You have the ability to create systems out of semi-organized chaos. You have strong opinions on task-tracking software, and when it comes to conditional formatting in Excel? Youโฆ excelโฆ at itโฆ
You have 1-2 years of experience in the industry, or are a matriculating grad student looking to get your hands dirty, minus the bus diesel
Meticulous. You spot details others miss, and read long novels cover to cover, looking up all the definitions along the way.
You have a straightforward, succinct writing style. You like summarizing things
You are an Owner's Manual reader who loves learning how complicated things work
You love to teach others and share how things work
Youโll remember to add โ3 hard copies and 1 copy on a CD-Romโ to the subject line when you apply
You can speak and write fluently in English (95% of our transit agency partners are outside of Quebec)
๐ฏ Would be nice if
Multilingual! The more lรญnguas you sprichst and schreibstโฆ le mieux c'est!
Youโve worked in government!
Youโve worked with designers before (aka you can resist the temptation to replace their beautiful type with 50pt Papyrus)
You live in Montreal, or are willing to relocate to the bagel capital of the world
Donโt feel like all the requirements apply to you but you still think youโd be a great fit for Transit? Donโt hesitate to apply!
๐ฐ Compensation and benefits
[$60,000 - $80,000] CA per year, based on experience
Stock options
Comprehensive medical and dental coverage
5 weeks vacation
Four-day work week at full-time salary (yes, you read that right)
Apple laptop and equipment
$1,600 annual mobility allowance. STM? BIXI? Uber? E-bike? Scooter? Going car-free is free at Transit.
A training and development budget
Generous maternal/paternal/parental leave policy. Gotta fill out our tandem bicycles somehow!
Flexible work hours
Spend your days surrounded by first-rate teammates and the best view of Montreal and/or [insert exotic Zoom background]
When youโre in the office: youโll be in urbanist heaven, surrounded by Mile Endโs urban gardens, bike paths, BIXI docks, bus stops, a metro station, and limitless restaurantsโฆ cafรฉsโฆ barsโฆ concert hallsโฆ bagel boutiquesโฆ
Communal lunch-and-learn with free food in the office each week
๐จโ๐ป A note on diversity
Public transit is used by overwhelmingly more women and people of colour than other modes of transportation. We try to make sure the diversity of our users is reflected in the team that serves them. Because when we include people of all races, genders, sexual orientations, ages, and identities โ we end up building a better app for everyone who uses Transit.
We encourage candidates of all ages, genders, origins and orientations to apply. If youโd like to specify which pronouns you use, feel free to include that in your application email.
And if your lived experience has given you a unique perspective on all things transportation, mobility, accessibility, urbanism? Let us know, and weโll make sure your application gets the attention it merits.
๐ฌ How to apply
Send your resume and cover letter to [email protected]
Include a piece of writing youโre particularly proud of, ideally something transportation-related!
In a couple of sentences, describe Transitโs automatic detour detection feature as if you were presenting it to a transit agency.
PS: When you apply, let us know how you heard about the position! Whispers, grapevines, middle-of-the-night Google searches? Weโre dying to know.
PPS: Unfortunately, we don't accept in-person applications or singing telegrams. Make your application sing instead!
๐ Responsibilities
Help the business team centralize all of its partner relationships in one place. Youโll help us build up our CRM, and put new agencies in the pipeline
Monitor current and prospective partners. Keep an eye on key agency accounts (read, digest and summarize budgets, board reports, news articles โ and whatever other public docs you can dig up โ to identify upcoming opportunities, and pass these off to your friends on the partnerships team).
Find the opportunities. Use traditional channels and ones of your own clever devising. Read all RFP docs when they come out. Prepare summaries of all important info and questions for the partnerships team to answer. Communicate with partners as needed, and in monthly meetings.
Project-manage bid responses. Coordinate with the partnerships and graphic design teams to build responses, and coordinate with companies that weโre co-bidding with. Make sure every requirement box is ticked, every appendix, section, sub-section and sub-sub section is referenced before signing, sealing, and delivering
Assess success (and failure). After a win, make sure our service delivery team is 100% informed on what was promised, and ensure that the handoff is seamless. After a loss (insert trombone sounds) figure out why we lost, who won, and keep track of the reasons for our respective Wโs and Lโs for future proposals
Make our products easily discoverable to current and potential partners. Youโll work with our business team and copywriters to publish and update the public-facing pages where agencies can discover all the ways in which Transit can help them
Relatedly, youโll create and maintain Transitโs product glossary. From boilerplate app descriptions, to descriptions of our agency products, we apply to lots of RFPs and they often ask us for the same things. Youโll help us suavely slot in the appropriate block of text from a glossary, rather than having to hunt around Slack and emails for PDFs to riff off of
Prepare quotes and other materials for non-RFP opportunities so we can slot them in quickly, too
โ Requirements
You have an abiding love for public transit so profound that not even the most obscure RFP requirement can get you down!
You have a rough idea of how the sausage gets made in the world of government/agency procurement
You are organized. How organized? Oh-so-organized. You have the ability to create systems out of semi-organized chaos. You have strong opinions on task-tracking software, and when it comes to conditional formatting in Excel? Youโฆ excelโฆ at itโฆ
You have 1-2 years of experience in the industry, or are a matriculating grad student looking to get your hands dirty, minus the bus diesel
Meticulous. You spot details others miss, and read long novels cover to cover, looking up all the definitions along the way.
You have a straightforward, succinct writing style. You like summarizing things
You are an Owner's Manual reader who loves learning how complicated things work
You love to teach others and share how things work
Youโll remember to add โ3 hard copies and 1 copy on a CD-Romโ to the subject line when you apply
You can speak and write fluently in English (95% of our transit agency partners are outside of Quebec)
๐ฏ Would be nice if
Multilingual! The more lรญnguas you sprichst and schreibstโฆ le mieux c'est!
Youโve worked in government!
Youโve worked with designers before (aka you can resist the temptation to replace their beautiful type with 50pt Papyrus)
You live in Montreal, or are willing to relocate to the bagel capital of the world
Donโt feel like all the requirements apply to you but you still think youโd be a great fit for Transit? Donโt hesitate to apply!
๐ฐ Compensation and benefits
[$60,000 - $80,000] CA per year, based on experience
Stock options
Comprehensive medical and dental coverage
5 weeks vacation
Four-day work week at full-time salary (yes, you read that right)
Apple laptop and equipment
$1,600 annual mobility allowance. STM? BIXI? Uber? E-bike? Scooter? Going car-free is free at Transit.
A training and development budget
Generous maternal/paternal/parental leave policy. Gotta fill out our tandem bicycles somehow!
Flexible work hours
Spend your days surrounded by first-rate teammates and the best view of Montreal and/or [insert exotic Zoom background]
When youโre in the office: youโll be in urbanist heaven, surrounded by Mile Endโs urban gardens, bike paths, BIXI docks, bus stops, a metro station, and limitless restaurantsโฆ cafรฉsโฆ barsโฆ concert hallsโฆ bagel boutiquesโฆ
Communal lunch-and-learn with free food in the office each week
๐จโ๐ป A note on diversity
Public transit is used by overwhelmingly more women and people of colour than other modes of transportation. We try to make sure the diversity of our users is reflected in the team that serves them. Because when we include people of all races, genders, sexual orientations, ages, and identities โ we end up building a better app for everyone who uses Transit.
We encourage candidates of all ages, genders, origins and orientations to apply. If youโd like to specify which pronouns you use, feel free to include that in your application email.
And if your lived experience has given you a unique perspective on all things transportation, mobility, accessibility, urbanism? Let us know, and weโll make sure your application gets the attention it merits.
๐ฌ How to apply
Send your resume and cover letter to [email protected]
Include a piece of writing youโre particularly proud of, ideally something transportation-related!
In a couple of sentences, describe Transitโs automatic detour detection feature as if you were presenting it to a transit agency.
PS: When you apply, let us know how you heard about the position! Whispers, grapevines, middle-of-the-night Google searches? Weโre dying to know.
PPS: Unfortunately, we don't accept in-person applications or singing telegrams. Make your application sing instead!
๐ Responsibilities
Help the business team centralize all of its partner relationships in one place. Youโll help us build up our CRM, and put new agencies in the pipeline
Monitor current and prospective partners. Keep an eye on key agency accounts (read, digest and summarize budgets, board reports, news articles โ and whatever other public docs you can dig up โ to identify upcoming opportunities, and pass these off to your friends on the partnerships team).
Find the opportunities. Use traditional channels and ones of your own clever devising. Read all RFP docs when they come out. Prepare summaries of all important info and questions for the partnerships team to answer. Communicate with partners as needed, and in monthly meetings.
Project-manage bid responses. Coordinate with the partnerships and graphic design teams to build responses, and coordinate with companies that weโre co-bidding with. Make sure every requirement box is ticked, every appendix, section, sub-section and sub-sub section is referenced before signing, sealing, and delivering
Assess success (and failure). After a win, make sure our service delivery team is 100% informed on what was promised, and ensure that the handoff is seamless. After a loss (insert trombone sounds) figure out why we lost, who won, and keep track of the reasons for our respective Wโs and Lโs for future proposals
Make our products easily discoverable to current and potential partners. Youโll work with our business team and copywriters to publish and update the public-facing pages where agencies can discover all the ways in which Transit can help them
Relatedly, youโll create and maintain Transitโs product glossary. From boilerplate app descriptions, to descriptions of our agency products, we apply to lots of RFPs and they often ask us for the same things. Youโll help us suavely slot in the appropriate block of text from a glossary, rather than having to hunt around Slack and emails for PDFs to riff off of
Prepare quotes and other materials for non-RFP opportunities so we can slot them in quickly, too
โ Requirements
You have an abiding love for public transit so profound that not even the most obscure RFP requirement can get you down!
You have a rough idea of how the sausage gets made in the world of government/agency procurement
You are organized. How organized? Oh-so-organized. You have the ability to create systems out of semi-organized chaos. You have strong opinions on task-tracking software, and when it comes to conditional formatting in Excel? Youโฆ excelโฆ at itโฆ
You have 1-2 years of experience in the industry, or are a matriculating grad student looking to get your hands dirty, minus the bus diesel
Meticulous. You spot details others miss, and read long novels cover to cover, looking up all the definitions along the way.
You have a straightforward, succinct writing style. You like summarizing things
You are an Owner's Manual reader who loves learning how complicated things work
You love to teach others and share how things work
Youโll remember to add โ3 hard copies and 1 copy on a CD-Romโ to the subject line when you apply
You can speak and write fluently in English (95% of our transit agency partners are outside of Quebec)
๐ฏ Would be nice if
Multilingual! The more lรญnguas you sprichst and schreibstโฆ le mieux c'est!
Youโve worked in government!
Youโve worked with designers before (aka you can resist the temptation to replace their beautiful type with 50pt Papyrus)
You live in Montreal, or are willing to relocate to the bagel capital of the world
Donโt feel like all the requirements apply to you but you still think youโd be a great fit for Transit? Donโt hesitate to apply!
๐ฐ Compensation and benefits
[$60,000 - $80,000] CA per year, based on experience
Stock options
Comprehensive medical and dental coverage
5 weeks vacation
Four-day work week at full-time salary (yes, you read that right)
Apple laptop and equipment
$1,600 annual mobility allowance. STM? BIXI? Uber? E-bike? Scooter? Going car-free is free at Transit.
A training and development budget
Generous maternal/paternal/parental leave policy. Gotta fill out our tandem bicycles somehow!
Flexible work hours
Spend your days surrounded by first-rate teammates and the best view of Montreal and/or [insert exotic Zoom background]
When youโre in the office: youโll be in urbanist heaven, surrounded by Mile Endโs urban gardens, bike paths, BIXI docks, bus stops, a metro station, and limitless restaurantsโฆ cafรฉsโฆ barsโฆ concert hallsโฆ bagel boutiquesโฆ
Communal lunch-and-learn with free food in the office each week
๐จโ๐ป A note on diversity
Public transit is used by overwhelmingly more women and people of colour than other modes of transportation. We try to make sure the diversity of our users is reflected in the team that serves them. Because when we include people of all races, genders, sexual orientations, ages, and identities โ we end up building a better app for everyone who uses Transit.
We encourage candidates of all ages, genders, origins and orientations to apply. If youโd like to specify which pronouns you use, feel free to include that in your application email.
And if your lived experience has given you a unique perspective on all things transportation, mobility, accessibility, urbanism? Let us know, and weโll make sure your application gets the attention it merits.
๐ฌ How to apply
Send your resume and cover letter to [email protected]
Include a piece of writing youโre particularly proud of, ideally something transportation-related!
In a couple of sentences, describe Transitโs automatic detour detection feature as if you were presenting it to a transit agency.
PS: When you apply, let us know how you heard about the position! Whispers, grapevines, middle-of-the-night Google searches? Weโre dying to know.
PPS: Unfortunately, we don't accept in-person applications or singing telegrams. Make your application sing instead!