Partnership Operations

Partnerships
team

Montreal, QC

Full time

Transit agencies are a miracle on wheels, getting you where you need to go while displacing millions of tonnes of CO2 from the atmosphere.

For more than a decade, weโ€™ve been making the lives of these miracle makers a little bit easier. After all, running the buses and trains on time is a hard enough job! At Transit, we help our 140+ agency partners deliver a more perfect user experience. From our beautifully-designed app, to fixing bugs in agency real-time data, to detecting detours, to identifying how service can be improved โ€” be it fixing a broken light at a stop, or running more buses when a line gets too crowded. 

As the newest member of our partnerships operationsโ„ข team, youโ€™ll help us identify more of the agencies that need our help. 

Youโ€™ll be slicing through a jungle of acronyms: RFPsโ€ฆ RFQsโ€ฆ RFIsโ€ฆ grant proposalsโ€ฆtransit board meeting minutesโ€ฆ aka the various bat signals used by transit agencies to communicate โ€œwe need assistance!โ€. When they do, youโ€™ll swoop in and save the day.

Youโ€™ll serve as a playmaker on the business team, centralizing our product inventory, and helping us showcase how we make life easier for our current โ€” and future! โ€” partners.

Youโ€™ll be relied upon by a business team that hails from all over (Quebec, France, the UK, Florida, Oregon, Saskatchewan, Massachusetts, Philly, and the beloved hinterlands of Brooklyn), each of whom are clamouring for your organizational chops and writerly flair to help transit agencies make smarter decisions and improve the lives of riders.

Ready to modernize climate-friendly and city-saving forms of transportation? Letโ€™s go! Hereโ€™s what we need on our end:

๐Ÿ“ Responsibilities

  • Help the business team centralize all of its partner relationships in one place. Youโ€™ll help us build up our CRM, and put new agencies in the pipeline

  • Monitor current and prospective partners. Keep an eye on key agency accounts (read, digest and summarize budgets, board reports, news articles โ€” and whatever other public docs you can dig up โ€” to identify upcoming opportunities, and pass these off to your friends on the partnerships team).

  • Find the opportunities. Use traditional channels and ones of your own clever devising. Read all RFP docs when they come out. Prepare summaries of all important info and questions for the partnerships team to answer. Communicate with partners as needed, and in monthly meetings. 

  • Project-manage bid responses. Coordinate with the partnerships and graphic design teams to build responses, and coordinate with companies that weโ€™re co-bidding with. Make sure every requirement box is ticked, every appendix, section, sub-section and sub-sub section is referenced before signing, sealing, and delivering

  • Assess success (and failure). After a win, make sure our service delivery team is 100% informed on what was promised, and ensure that the handoff is seamless. After a loss (insert trombone sounds) figure out why we lost, who won, and keep track of the reasons for our respective Wโ€™s and Lโ€™s for future proposals

  • Make our products easily discoverable to current and potential partners. Youโ€™ll work with our business team and copywriters to publish and update the public-facing pages where agencies can discover all the ways in which Transit can help them

  • Relatedly, youโ€™ll create and maintain Transitโ€™s product glossary. From boilerplate app descriptions, to descriptions of our agency products, we apply to lots of RFPs and they often ask us for the same things. Youโ€™ll help us suavely slot in the appropriate block of text from a glossary, rather than having to hunt around Slack and emails for PDFs to riff off of

  • Prepare quotes and other materials for non-RFP opportunities so we can slot them in quickly, too

โœ… Requirements

  • You have an abiding love for public transit so profound that not even the most obscure RFP requirement can get you down! 

  • You have a rough idea of how the sausage gets made in the world of government/agency procurement

  • You are organized. How organized? Oh-so-organized. You have the ability to create systems out of semi-organized chaos. You have strong opinions on task-tracking software, and when it comes to conditional formatting in Excel? Youโ€ฆ excelโ€ฆ at itโ€ฆ

  • You have 1-2 years of experience in the industry, or are a matriculating grad student looking to get your hands dirty, minus the bus diesel

  • Meticulous. You spot details others miss, and read long novels cover to cover, looking up all the definitions along the way.

  • You have a straightforward, succinct writing style. You like summarizing things

  • You are an Owner's Manual reader who loves learning how complicated things work

  • You love to teach others and share how things work

  • Youโ€™ll remember to add โ€œ3 hard copies and 1 copy on a CD-Romโ€ to the subject line when you apply

  • You can speak and write fluently in English (95% of our transit agency partners are outside of Quebec)

๐Ÿ’ฏ Would be nice if

  • Multilingual! The more lรญnguas you sprichst and schreibstโ€ฆ le mieux c'est!

  • Youโ€™ve worked in government!

  • Youโ€™ve worked with designers before (aka you can resist the temptation to replace their beautiful type with 50pt Papyrus)

  • You live in Montreal, or are willing to relocate to the bagel capital of the world

Donโ€™t feel like all the requirements apply to you but you still think youโ€™d be a great fit for Transit? Donโ€™t hesitate to apply!

๐Ÿ’ฐ Compensation and benefits

[$60,000 - $80,000] CA per year, based on experience

  • Stock options

  • Comprehensive medical and dental coverage

  • 5 weeks vacation

  • Four-day work week at full-time salary (yes, you read that right)

  • Apple laptop and equipment

  • $1,600 annual mobility allowance. STM? BIXI? Uber? E-bike? Scooter? Going car-free is free at Transit.

  • A training and development budget

  • Generous maternal/paternal/parental leave policy. Gotta fill out our tandem bicycles somehow!

  • Flexible work hours

  • Spend your days surrounded by first-rate teammates and the best view of Montreal and/or [insert exotic Zoom background]

  • When youโ€™re in the office: youโ€™ll be in urbanist heaven, surrounded by Mile Endโ€™s urban gardens, bike paths, BIXI docks, bus stops, a metro station, and limitless restaurantsโ€ฆ cafรฉsโ€ฆ barsโ€ฆ concert hallsโ€ฆ bagel boutiquesโ€ฆ

  • Communal lunch-and-learn with free food in the office each week


๐Ÿ‘จโ€๐Ÿ’ป A note on diversity

Public transit is used by overwhelmingly more women and people of colour than other modes of transportation. We try to make sure the diversity of our users is reflected in the team that serves them. Because when we include people of all races, genders, sexual orientations, ages, and identities โ€” we end up building a better app for everyone who uses Transit.

We encourage candidates of all ages, genders, origins and orientations to apply. If youโ€™d like to specify which pronouns you use, feel free to include that in your application email.

And if your lived experience has given you a unique perspective on all things transportation, mobility, accessibility, urbanism? Let us know, and weโ€™ll make sure your application gets the attention it merits.


๐Ÿ“ฌ How to apply

  • Send your resume and cover letter to [email protected]

  • Include a piece of writing youโ€™re particularly proud of, ideally something transportation-related!

  • In a couple of sentences, describe Transitโ€™s automatic detour detection feature as if you were presenting it to a transit agency.

    PS: When you apply, let us know how you heard about the position! Whispers, grapevines, middle-of-the-night Google searches? Weโ€™re dying to know.

    PPS: Unfortunately, we don't accept in-person applications or singing telegrams. Make your application sing instead!


๐Ÿ“ Responsibilities

  • Help the business team centralize all of its partner relationships in one place. Youโ€™ll help us build up our CRM, and put new agencies in the pipeline

  • Monitor current and prospective partners. Keep an eye on key agency accounts (read, digest and summarize budgets, board reports, news articles โ€” and whatever other public docs you can dig up โ€” to identify upcoming opportunities, and pass these off to your friends on the partnerships team).

  • Find the opportunities. Use traditional channels and ones of your own clever devising. Read all RFP docs when they come out. Prepare summaries of all important info and questions for the partnerships team to answer. Communicate with partners as needed, and in monthly meetings. 

  • Project-manage bid responses. Coordinate with the partnerships and graphic design teams to build responses, and coordinate with companies that weโ€™re co-bidding with. Make sure every requirement box is ticked, every appendix, section, sub-section and sub-sub section is referenced before signing, sealing, and delivering

  • Assess success (and failure). After a win, make sure our service delivery team is 100% informed on what was promised, and ensure that the handoff is seamless. After a loss (insert trombone sounds) figure out why we lost, who won, and keep track of the reasons for our respective Wโ€™s and Lโ€™s for future proposals

  • Make our products easily discoverable to current and potential partners. Youโ€™ll work with our business team and copywriters to publish and update the public-facing pages where agencies can discover all the ways in which Transit can help them

  • Relatedly, youโ€™ll create and maintain Transitโ€™s product glossary. From boilerplate app descriptions, to descriptions of our agency products, we apply to lots of RFPs and they often ask us for the same things. Youโ€™ll help us suavely slot in the appropriate block of text from a glossary, rather than having to hunt around Slack and emails for PDFs to riff off of

  • Prepare quotes and other materials for non-RFP opportunities so we can slot them in quickly, too

โœ… Requirements

  • You have an abiding love for public transit so profound that not even the most obscure RFP requirement can get you down! 

  • You have a rough idea of how the sausage gets made in the world of government/agency procurement

  • You are organized. How organized? Oh-so-organized. You have the ability to create systems out of semi-organized chaos. You have strong opinions on task-tracking software, and when it comes to conditional formatting in Excel? Youโ€ฆ excelโ€ฆ at itโ€ฆ

  • You have 1-2 years of experience in the industry, or are a matriculating grad student looking to get your hands dirty, minus the bus diesel

  • Meticulous. You spot details others miss, and read long novels cover to cover, looking up all the definitions along the way.

  • You have a straightforward, succinct writing style. You like summarizing things

  • You are an Owner's Manual reader who loves learning how complicated things work

  • You love to teach others and share how things work

  • Youโ€™ll remember to add โ€œ3 hard copies and 1 copy on a CD-Romโ€ to the subject line when you apply

  • You can speak and write fluently in English (95% of our transit agency partners are outside of Quebec)

๐Ÿ’ฏ Would be nice if

  • Multilingual! The more lรญnguas you sprichst and schreibstโ€ฆ le mieux c'est!

  • Youโ€™ve worked in government!

  • Youโ€™ve worked with designers before (aka you can resist the temptation to replace their beautiful type with 50pt Papyrus)

  • You live in Montreal, or are willing to relocate to the bagel capital of the world

Donโ€™t feel like all the requirements apply to you but you still think youโ€™d be a great fit for Transit? Donโ€™t hesitate to apply!

๐Ÿ’ฐ Compensation and benefits

[$60,000 - $80,000] CA per year, based on experience

  • Stock options

  • Comprehensive medical and dental coverage

  • 5 weeks vacation

  • Four-day work week at full-time salary (yes, you read that right)

  • Apple laptop and equipment

  • $1,600 annual mobility allowance. STM? BIXI? Uber? E-bike? Scooter? Going car-free is free at Transit.

  • A training and development budget

  • Generous maternal/paternal/parental leave policy. Gotta fill out our tandem bicycles somehow!

  • Flexible work hours

  • Spend your days surrounded by first-rate teammates and the best view of Montreal and/or [insert exotic Zoom background]

  • When youโ€™re in the office: youโ€™ll be in urbanist heaven, surrounded by Mile Endโ€™s urban gardens, bike paths, BIXI docks, bus stops, a metro station, and limitless restaurantsโ€ฆ cafรฉsโ€ฆ barsโ€ฆ concert hallsโ€ฆ bagel boutiquesโ€ฆ

  • Communal lunch-and-learn with free food in the office each week


๐Ÿ‘จโ€๐Ÿ’ป A note on diversity

Public transit is used by overwhelmingly more women and people of colour than other modes of transportation. We try to make sure the diversity of our users is reflected in the team that serves them. Because when we include people of all races, genders, sexual orientations, ages, and identities โ€” we end up building a better app for everyone who uses Transit.

We encourage candidates of all ages, genders, origins and orientations to apply. If youโ€™d like to specify which pronouns you use, feel free to include that in your application email.

And if your lived experience has given you a unique perspective on all things transportation, mobility, accessibility, urbanism? Let us know, and weโ€™ll make sure your application gets the attention it merits.


๐Ÿ“ฌ How to apply

  • Send your resume and cover letter to [email protected]

  • Include a piece of writing youโ€™re particularly proud of, ideally something transportation-related!

  • In a couple of sentences, describe Transitโ€™s automatic detour detection feature as if you were presenting it to a transit agency.

    PS: When you apply, let us know how you heard about the position! Whispers, grapevines, middle-of-the-night Google searches? Weโ€™re dying to know.

    PPS: Unfortunately, we don't accept in-person applications or singing telegrams. Make your application sing instead!


๐Ÿ“ Responsibilities

  • Help the business team centralize all of its partner relationships in one place. Youโ€™ll help us build up our CRM, and put new agencies in the pipeline

  • Monitor current and prospective partners. Keep an eye on key agency accounts (read, digest and summarize budgets, board reports, news articles โ€” and whatever other public docs you can dig up โ€” to identify upcoming opportunities, and pass these off to your friends on the partnerships team).

  • Find the opportunities. Use traditional channels and ones of your own clever devising. Read all RFP docs when they come out. Prepare summaries of all important info and questions for the partnerships team to answer. Communicate with partners as needed, and in monthly meetings. 

  • Project-manage bid responses. Coordinate with the partnerships and graphic design teams to build responses, and coordinate with companies that weโ€™re co-bidding with. Make sure every requirement box is ticked, every appendix, section, sub-section and sub-sub section is referenced before signing, sealing, and delivering

  • Assess success (and failure). After a win, make sure our service delivery team is 100% informed on what was promised, and ensure that the handoff is seamless. After a loss (insert trombone sounds) figure out why we lost, who won, and keep track of the reasons for our respective Wโ€™s and Lโ€™s for future proposals

  • Make our products easily discoverable to current and potential partners. Youโ€™ll work with our business team and copywriters to publish and update the public-facing pages where agencies can discover all the ways in which Transit can help them

  • Relatedly, youโ€™ll create and maintain Transitโ€™s product glossary. From boilerplate app descriptions, to descriptions of our agency products, we apply to lots of RFPs and they often ask us for the same things. Youโ€™ll help us suavely slot in the appropriate block of text from a glossary, rather than having to hunt around Slack and emails for PDFs to riff off of

  • Prepare quotes and other materials for non-RFP opportunities so we can slot them in quickly, too

โœ… Requirements

  • You have an abiding love for public transit so profound that not even the most obscure RFP requirement can get you down! 

  • You have a rough idea of how the sausage gets made in the world of government/agency procurement

  • You are organized. How organized? Oh-so-organized. You have the ability to create systems out of semi-organized chaos. You have strong opinions on task-tracking software, and when it comes to conditional formatting in Excel? Youโ€ฆ excelโ€ฆ at itโ€ฆ

  • You have 1-2 years of experience in the industry, or are a matriculating grad student looking to get your hands dirty, minus the bus diesel

  • Meticulous. You spot details others miss, and read long novels cover to cover, looking up all the definitions along the way.

  • You have a straightforward, succinct writing style. You like summarizing things

  • You are an Owner's Manual reader who loves learning how complicated things work

  • You love to teach others and share how things work

  • Youโ€™ll remember to add โ€œ3 hard copies and 1 copy on a CD-Romโ€ to the subject line when you apply

  • You can speak and write fluently in English (95% of our transit agency partners are outside of Quebec)

๐Ÿ’ฏ Would be nice if

  • Multilingual! The more lรญnguas you sprichst and schreibstโ€ฆ le mieux c'est!

  • Youโ€™ve worked in government!

  • Youโ€™ve worked with designers before (aka you can resist the temptation to replace their beautiful type with 50pt Papyrus)

  • You live in Montreal, or are willing to relocate to the bagel capital of the world

Donโ€™t feel like all the requirements apply to you but you still think youโ€™d be a great fit for Transit? Donโ€™t hesitate to apply!

๐Ÿ’ฐ Compensation and benefits

[$60,000 - $80,000] CA per year, based on experience

  • Stock options

  • Comprehensive medical and dental coverage

  • 5 weeks vacation

  • Four-day work week at full-time salary (yes, you read that right)

  • Apple laptop and equipment

  • $1,600 annual mobility allowance. STM? BIXI? Uber? E-bike? Scooter? Going car-free is free at Transit.

  • A training and development budget

  • Generous maternal/paternal/parental leave policy. Gotta fill out our tandem bicycles somehow!

  • Flexible work hours

  • Spend your days surrounded by first-rate teammates and the best view of Montreal and/or [insert exotic Zoom background]

  • When youโ€™re in the office: youโ€™ll be in urbanist heaven, surrounded by Mile Endโ€™s urban gardens, bike paths, BIXI docks, bus stops, a metro station, and limitless restaurantsโ€ฆ cafรฉsโ€ฆ barsโ€ฆ concert hallsโ€ฆ bagel boutiquesโ€ฆ

  • Communal lunch-and-learn with free food in the office each week


๐Ÿ‘จโ€๐Ÿ’ป A note on diversity

Public transit is used by overwhelmingly more women and people of colour than other modes of transportation. We try to make sure the diversity of our users is reflected in the team that serves them. Because when we include people of all races, genders, sexual orientations, ages, and identities โ€” we end up building a better app for everyone who uses Transit.

We encourage candidates of all ages, genders, origins and orientations to apply. If youโ€™d like to specify which pronouns you use, feel free to include that in your application email.

And if your lived experience has given you a unique perspective on all things transportation, mobility, accessibility, urbanism? Let us know, and weโ€™ll make sure your application gets the attention it merits.


๐Ÿ“ฌ How to apply

  • Send your resume and cover letter to [email protected]

  • Include a piece of writing youโ€™re particularly proud of, ideally something transportation-related!

  • In a couple of sentences, describe Transitโ€™s automatic detour detection feature as if you were presenting it to a transit agency.

    PS: When you apply, let us know how you heard about the position! Whispers, grapevines, middle-of-the-night Google searches? Weโ€™re dying to know.

    PPS: Unfortunately, we don't accept in-person applications or singing telegrams. Make your application sing instead!