Are masks disappearing from public transit? Here's what we’re finding.

Data playground

Sharing is a two-way street. We use data provided by agencies, so it’s only right that we share data back about how the app is helping riders.

Privacy by design

We structure our data so that it can never be used to identify individuals. Location coordinates are generalized, and app usage information is stored separate from personal data.

Agency insights

All agencies can access data exports for free, and partners get real-time intel with custom dashboards.

Want it for your agency? Get in touch.

Average trip rating
Crowded trips
On-Time satisfaction
Daily app opens per user
Past 14 days
Past 7 days
Past 30 days
Past 30 days
NYC Subway
4.60
20%
70%
5.2
SFMTA
4.68
19%
75%
6.4
WMATA Bus
4.56
14%
62%
7.0
LA Metro Bus
4.66
18%
71%
7.8
Average trip rating
Crowded trips
On-Time satisfaction
Daily app opens per user
Past 14 days
Past 7 days
Past 30 days
Past 30 days
NYC Subway
4.60
20%
70%
5.2
SFMTA
4.68
19%
75%
6.4
WMATA Bus
4.56
14%
62%
7.0
LA Metro Bus
4.66
18%
71%
7.8

Our users, your riders

These days smartphones are used by rich, white, tech-savvy pretty much all age and income groups. Our users are representative of public transit riders overall, with strong representation of low-income and non-white people.

Reach out to ask for your city's app demographics

Contact us

Surveys

Sign up for our quarterly rider report card to benchmark against peer systems. Plus: academics, planning firms, and public agencies can get their own surveys into the right hands, reaching app users by language, neighbourhood, or transit line.

Get in touch

Survey partners include

Real-time feed monitoring

Riders rely on accurate departure countdowns. When your agency’s feed goes down or predictions go bad? You need to know. Our early warning system and accuracy analyzer are here to help.

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Mobility APIs

Our public transit and new mobility APIs power the smartest app out there. Now you can bring the magic of our multimodal algorithm to your website or smart kiosk.

Learn more

APTA Ridership Trends

Quarterly ridership reports quickly go stale. So we launched weekly ridership estimates with the American Public Transportation Association to help agencies benchmark against their peers.

Take a look

Go further. Together.

A partner you can trust to deliver the best experience for your riders.

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